Revenue Withdrawal Request
This guide explains how creators can withdraw the settled balance accumulated in their wallet to a real bank account. Your settlement amount is calculated based on monthly campaign performance and is shown as “Withdrawable balance” in your wallet.Withdrawal Requirements
Minimum Withdrawal Amount
For KRW + USD combined balances, the Bank of Korea base rate at the time of request is applied.
Before You Request a Withdrawal
- Check your withdrawable balance
- Make sure your bank transfer details are registered
- (Business creators) Confirm whether invoice/tax invoice verification is required
Settlement Timeline
1) Settlement Month (M): Revenue Occurs
- Settlements are aggregated on a monthly basis (1st to last day of the month).
- Payment/refund data during this period is used for settlement.
2) M+2: Wallet Balance Credited (Withdrawable)
- Approximately two months after the settlement month, once the settlement is confirmed, the amount is credited to your wallet and becomes withdrawable.
3) Withdrawal Request & Payout (Twice per Month)
You can request a withdrawal anytime once you meet the minimum threshold. Payouts follow the schedule below based on when you submit your request.If the payout date falls on a holiday, the payout is processed on the next business day.
Example
January (settlement month M) revenue occurs → March (M+2) wallet balance credited → withdrawal request (request by 15th: paid by 25th / request 16th~end of month: paid by 10th of next month)Taxes and Payout by Creator Type
Tax and documentation requirements may vary depending on your creator type and country/region.
How to Request a Withdrawal
1
Access the Dashboard
Log in to the PlayCamp Creator Dashboard.
2
Check Your Wallet
Check your withdrawable balance in your wallet.
3
Request a Withdrawal
Click the “Request withdrawal” button.
4
Enter Information
- Confirm/register bank transfer details (applies to both domestic and global creators)
- Global creators can still withdraw via bank transfer even without a Payoneer account.
- (Global) Your Didit KYC flow must be approved, including Proof of Address (POA), before you can request a withdrawal.
5
Check Estimated Payout
Review the final payout amount after taxes and deductions.
6
Submit
Your withdrawal request is submitted.
Track Status
You can track the withdrawal status in your dashboard:- Submitted: Withdrawal request has been received
- Processing: Transfer processing is underway
- Completed: Deposit to account is complete
Important Notes
Rounding
- USD: Truncated below 2 decimal places (e.g., 100.12)
- KRW: Truncated below 1 KRW (e.g., ₩1,234.56 → ₩1,234)
FX Conversion & Transfer Fees
- If FX conversion is required, the Bank of Korea base rate from the previous business day is applied.
- FX conversion and bank transfer fees may be deducted.
Refunds
- Refunds may reduce your settlement amount. If the refund deduction exceeds the credited amount, the remaining amount may be carried over as Debt.
- If you have an outstanding Debt balance, withdrawals may be restricted.